Pengaruh Job Crafting terhadap Job Satisfaction: Peran Mediasi dari Job Burnout (Studi pada Karyawan Frontline Hotel Daerah Jawa Tengah dan Jawa Timur)
Fahreza Ryan J dan Hidajat Hendarsjah

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Abstract

This study aims to determine the effect of Job Burnout in the relationship between job crafting and job satisfaction. This research was conducted by involving 207 Hotels' frontliners in some areas of Central Java and East Java. SEM analisys was carried out to test the hypothesis. According to the data accomplished in the research, it was found out that: (1) The Respondents showed that they did Job Crafting during their works and it made the job satisfaction's level increased. The relationship of the Job Crafting and Job satisfaction was positively significant with the estimate value was 0.348 and the significance value was 0.000. (2)  Meanwhile, the Job Burnout in this study mediates the relationship between job crafting and job satisfaction. This fact was proven by the value of the standardized direct effect that was higher than the standardized indirect effect, it was 0.348 > 0.009. After all, it can be summed up that Job Burnout reduce the effect between job crafting and job satisfaction.

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Keywords
Job Crafting, Job Burnout, Job Satisfaction

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